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ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
US orders are shipped by our deliver supplier, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between  12 and 20 days to arrive at their destination but can take longer from time to time.
DOES PRICEDELUX SHIP INTERNATIONALLY?
We currently offer free shipping anywhere in the world,12 to 20 days to the US, however, International delivery usually takes about 15–30 business days.
HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?
Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
HOW DO I TRACK MY ORDER?

Tracking numbers are included in your shipping confirmation email. For further assistance, please contact our Customer Service emailing us at support@pricedelux.com . We're here for you 24/7/365.


Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
IS BUYING ON-LINE SAFE?
If you follow PriceDelux Policies, payments on the internet will be safe.

Orders and Returns

HOW DO I PLACE AN ORDER?
Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Nope, you don't need to have an account to place an order with PriceDelux. You can simply shop, add items to the cart, and check out.  When you place your order, you can provide an email address for order confirmations so you can track your order. 
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
You can simply email us at support@pricedelux.com where our customer service team will be happy to help you with whatever you need!
HOW CAN I CANCEL OR CHANGE MY ORDER?
E-mail us at support@pricedelux.com, letting us know that you will be returning an item. Then, ship the item with your receipt to the address which comes from. Please include in this shipment your personal information that you used to make the order. For more details and info regarding in store returns, see our refund.
WHY MUST I MAKE PAYMENT IMMEDIATELY AT CHECKOUT?
Sample order is on ‘first-come-first-served’ basis. To ensure that you get your desired samples, it is recommended that you make your payment within 60 minutes of checking out.
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